Finding a pet's gallery
Every pet in Woofle has its own gallery. Open the pet, and you'll find a Photo Gallery button on their record. That takes you to a page with two halves: an upload area at the top, and the pet's photos laid out in a grid below.
Adding photos
There are three ways to get a photo in, and they all land in the same place:
- Choose Files — pick one or several photos from your phone or computer.
- Take Photo — on a phone or tablet, this opens the camera so you can snap the dog right there on the table.
- Drag and drop — on a computer, just drag photos straight onto the upload area.
You can add up to twenty photos at once, and Woofle accepts the usual photo formats (JPEG, PNG and WebP). Each photo is automatically tidied up and resized for you as it goes — you don't need to worry about huge files or slow uploads, Woofle handles all of that behind the scenes.
Once you've chosen your photos, you'll see small previews appear. Before you upload, you have two optional choices:
- A caption — a short note that applies to the photos in this batch. Handy for things like "After summer trim" or "Matting behind the ears".
- The "Show on portal" switch — whether these photos should be visible to the owner on their client portal. More on that below.
When you're happy, hit the Upload button and the photos are added to the gallery. If any one photo can't be used — an unsupported file, say, or one that's far too large — Woofle tells you exactly which one and why, and quietly carries on with the rest.
How the gallery is organised
Photos don't just pile up in one long list. Woofle sorts them into sensible groups so the gallery stays readable even after months of grooms:
- General Photos — anything not tied to a particular appointment. Good for general portrait shots, coat references, or a note about a quirk.
- By appointment — photos attached to a specific visit appear under that appointment's date and service, so you can see exactly what each groom looked like.
If you arrive at the gallery from a particular appointment, Woofle can show you just that visit's photos, with a one-click option to Show all photos again whenever you want the full picture.
Taking a closer look
Tap any photo in the grid and it opens full-size in a lightbox — a clean, distraction-free viewer that fills the screen. From there you can flick left and right through the rest of the gallery with the arrows, read the caption and date, and close it again with a tap. It's the nicest way to compare one groom to the next, or to show an owner their dog's transformation on the spot.
Editing and tidying up
Every photo in the grid has two small buttons in its corner: a pencil to edit it and a bin to remove it.
The pencil opens a short Edit Photo window where you can:
- Change or add the caption.
- Flip the "Show on portal" switch on or off.
- Link the photo to a particular appointment — useful if you uploaded it as a general photo and later want it filed under the right groom.
The bin removes a photo from the gallery. Woofle asks you to confirm first, so there's no danger of losing a photo with a stray tap.
Sharing photos with the owner
This is where pet photos really earn their keep. Every photo has a "Show on portal" setting, and it puts you in complete control of what the owner sees.
Leave it off, and the photo stays entirely private — for your eyes only, perfect for condition records, matting shots, or anything you've taken purely for your own reference. Switch it on, and that photo appears in the owner's client portal, in a Photos section on their pet's page.
You can spot at a glance which photos are shared: any photo set to show on the portal carries a small globe badge in the gallery. Nothing is ever shared by accident — a photo only reaches the owner once you've deliberately switched it on, either when you upload it or later from the Edit Photo window.
On the portal side, owners see their pet's shared photos grouped much like you do: a General set, plus photos from their pet's most recent completed grooms, each under its date. It's a lovely touch that makes the portal feel personal — and a gentle reminder of the care their dog gets every time they visit.
Building the habit
The salons that get the most from this take a couple of photos at the end of every groom — one clear "after" shot for the portal, and any reference shots they want for themselves. It takes seconds with Take Photo, and over a few visits you build up a record that's genuinely useful: for you, for the owner, and for the dog.
Photos sit alongside everything else Woofle keeps for each pet — their bookings, their notes, their messaging. Want to see how it all fits together? Head back to the guides index.