How-to guides & getting started
Short, practical walkthroughs for setting up Woofle and getting the most out of every feature.
Getting Started
Getting Started with Woofle
A quick orientation to Woofle: what's where, and the handful of things worth setting up first so the rest just falls into place.
Read guide →Setting Up Your Services
Save your common grooming services once and they appear as quick suggestions every time you book, keeping appointment names tidy and consistent.
Read guide →Importing Clients & Pets from a Spreadsheet
Bring your existing clients, pets and appointment history into Woofle from a spreadsheet — match columns and check everything before anything is saved.
Read guide →Your Business Settings & Branding
Set your salon's name, contact details and logo in Woofle — and see how your business name feeds your client portal and the texts you send.
Read guide →Clients & Pets
Adding Clients & Pets (and what each setting does)
How to add clients and pets in Woofle, and what each field does — including the few settings that quietly drive your calendar and reminders.
Read guide →Pet Photos: A Visual Record of Every Groom
Upload photos to any pet, browse them in a tidy gallery and lightbox, and choose which ones clients see on their portal.
Read guide →Calendar & Appointments
The Calendar: Booking, Rescheduling & Views
How Woofle's calendar works: day, week and month views, booking from a time slot, rescheduling, blocking out time with events, and the optional text behind most actions.
Read guide →Completing Appointments & the Rebooking Habit
Mark a groom complete, take payment, log cancellations and no-shows, and build the rebook-on-the-spot habit that keeps your diary full.
Read guide →Messaging
Understanding Messaging in Woofle
The big picture: what kinds of texts Woofle sends, when they go out, and every setting you can adjust to make it work your way.
Read guide →Reminders & Re-book Nudges
How Woofle decides when to remind clients of an upcoming groom and nudge for a re-book — and why one might not appear.
Read guide →Setting Up Your Message Templates
Edit each message type's wording, use the square-bracket placeholders, and set the Send by default switch.
Read guide →SMS Credits: How They Work & Topping Up
How Woofle's text credits work: your free monthly batch, what a single text costs, the price shown before sending, and topping up.
Read guide →Client Portal
Setting Up Your Client Portal
Set up Woofle's client portal: what clients see, how their personal link gets them in, and how your branding carries across.
Read guide →Client Onboarding & Documents
Use one page to ask clients to fill in their own and their pets' details and to read and approve your consent forms, then send a single portal link — reviewing and approving everything before it counts.
Read guide →Client Self-Booking
Let clients request an appointment from their portal, with the available times worked out live from your real calendar — every request waits in a queue for you to approve or decline, and you set the price as you book.
Read guide →Billing & Account
Your Subscription, Plans & Billing
A plain-English tour of Woofle's free trial and subscription: what your plan includes, monthly vs annual pricing, and how to upgrade, switch or cancel.
Read guide →Reports & Exports
See where your income comes from and pull your client, pet and appointment records out to Excel whenever you need them.
Read guide →